Contact US

Contact Us

eGlobal central offers several ways for you to contact us:



Visit our FAQ page to look for answers to "frequently asked questions".


Submit a Ticket for Post-Sales Enquiries 

You could submit us a ticket for any order status and after-sales issues and we will reply you as the soonest as possible, normally within a working day.


Request for Refund 

If you wish to return an item or want to know more about our warranty, please click here.


Business Hours

We work from Monday to Friday 10:00am to 7:00pm HK Time (except holidays).  During business hours, you could contact our Customer Service Team, otherwise, you maysubmit us a ticket .


General Public Holidays

eGlobal central follows the public holidays as listed below and both our office and warehouse will be closed. Order processing, General inquiries (including emails, tickets) and Delivery of orders will be slightly delayed, usually not more than 1 working day.

Should you need urgent assistance, please contact us by submit us a ticket  and we will try our best to provide our limited feedback as soon as possible.


Public Holidays in 2019


Date Day Holiday
01-Jan Tue New Year's Day
05-Feb Tue Chinese New Year
06-Feb Wed The Second Day of Chinese New Year
07-Feb Thu The Third Day of ChineseNew Year
05-Apr Fri Ching Ming Festival
19-Apr Fri Easter Holiday
20-Apr Sat The Day Following Easter Holiday
22-Apr Mon Easter Holiday
01-May Wed Labour Day
12-May Sun Birthday of Buddha
13-May Mon Birthday of Buddha Holiday
07-Jun Fri Tuen Ng Festival
01-Jul Mon HKSAR Establishment Day
14-Sep Sat The Day Following Mid-Autumn Festival
01-Oct Tue National Day
07-Oct Mon Chung Yeung Festival
25-Dec Wed Christmas Day
26-Dec Thu Boxing Day´╝┐


Our Details: 
Our office is located at the following address: 
eGlobal Central UK
Total Apex Services Room 4, Unit G,
9th Floor, Kwai Shing Industrial Building stage II, 
42-46 Tai Lin Pai Road, Kwai Chung, NT, HK
*  Please note that this is only for administrative and marketing purposes only. No requests for information about our products or your order will be processed.
* Please note that the above address does not accept any return of goods